We ship orders within 24-48 hours after receiving payment.In the unlikely event we do not have the item in stock we will notify you by email and will offer a full refund OR an estimated delivery time whichever is agreed to by the customer.
We use Australia Post OR Sendle for delivery as it is a fast and reliable service. Normally this is 2-10 business days for delivery. Tracking number which can be tracked at any time on their website will be provided once we give notification of item been sent. Yes we do ship world-wide. Please contact us regarding shipping costs.
Please note that some sizes of NewRock boots will have a lead time of between 30-45 days for custom made manufacture.We will advise you by email after the order is placed.
We ship all products from either WA,SA or VIC.
We do recommend for international buyers to purchase insurance. International buyers may have additional taxes and import fees, therefore it is the recipient's responsibility to pay these fees.If Free Shipping is offered it only applies to the first postage from our warehouse to the customer.